I’ve been using Tax Cut for 15 years with mostly a good experience but this year I found there was a change in 2023 on the handling of Long Term Capital loss carryover which meant I had to revise and resubmit both IRS and CA returns. And manually enter the carryover for the 2024 returns. Called Help Desk with no feedback.
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Got our normal tax time software super easy to run and efile. Always going to get both deluxe and state though as without state you would have to pay additional for the other filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using the H & R tax software for the last 10 years and have been very happy with it. It is user friendly and easy to understand. I have referred many friends to this program to do their taxes rather than pay someone else to do it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used H&R Block for the last several years and I've really enjoyed it. It is easy to use and understand.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Works really well for doing my federal return. Gives me no option to complete my state return. Cannot upload documents
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have used H&R Block Tax programs for years. I have found them easy to use and a good value. The 2024 edition is no different.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
i have purchased this product for the last several years and have found it to work very well for my needs. It walks me through the processes and ensures that my work is correct.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!