Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,344 Reviews)
Rating breakdown 116,344 reviews
5 Stars
78,528
4 Stars
20,856
3 Stars
7,037
2 Stars
3,861
1 Star
6,062
84%of customers recommend this product.
(
33,134 out of
39,246)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: jall47
Verified Purchase:Yes
Most was fine, but the RMD section needs work. It took me to an area that said I owed a Penalty fee for not taking the right amount of RMD, which was wrong.
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: You should know
from Nunya Business
Verified Purchase:Yes
You explicitly direct users to enter the activation code in "their" browser. My browser of choice is Google Chrome. I received a error message "page not found." Mildly annoying. After some searching and futile retries, I used Microsoft Edge, and it worked, most likely because it's continually updated. Also, checking your website didn't help. Should have been right up front for such an obvious case. you are hurting your repeat business by not have that as a first result of a site search.
Pros: Fast
Cons: Time consuming
Value
4
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BOB000bob
Verified Purchase:Yes
I have used H&R Block software for years and have never been disappointed. It's easy to use and always yields the best results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Old Classic
from CA
Verified Purchase:Yes
I have been using H&R Block software for past 7 years and never had any issues with that.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jumpingjj
from Wisconsin
Verified Purchase:Yes
The software worked pretty well.
But I had to file a Minnesota return by paper because the software couldn’t handle a change in how rental cost for the state credit were to be submitted.
But I had to file a Minnesota return by paper because the software couldn’t handle a change in how rental cost for the state credit were to be submitted.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Affordable, easy to use
on February 16, 2025
Posted by: Robert105
Works well, easy to use. No problems completing a fairly complex return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Feedbakc
Verified Purchase:Yes
In general software worked well for Fed, VA, MO, LA. For Louisiana, please incorporate form 19000A for electric vehicles. Best
Cons: Time consuming
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: jerivera
from Canton, GA
Verified Purchase:Yes
I have been using your tax preparation program which I trust for many years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock