Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,344 Reviews)
Rating breakdown 116,344 reviews
5 Stars
78,528
4 Stars
20,856
3 Stars
7,037
2 Stars
3,861
1 Star
6,062
84%of customers recommend this product.
(
33,134 out of
39,246)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
The tax software works, but you need to have an option to skip all the deductions when you already know the the personal deduction is all you can use..
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
I was very disappointed to find the same error regarding the 50% limit on charitable contributions still present in the Massachusetts state program. I gave this feedback last year by phone and electronically early in the tax season but it was never fixed. I thought for sure it would be fixed in 2024 but it was not. I again had to edit my PDF document to correct the error.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: lad7
from Ohio
Verified Purchase:Yes
Pretty satisfied with the software. I have a couple complaints: 1) The 1099-R worksheet form only includes one of my 1099-R's, and I wish there was a tax calculation worksheet.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
We are long term users of H&R Block Tax Programs...20+ years...simple and very intuitive. I do wish that they enabled the ability to copy and print information like the income, expense, etc. summaries.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
Very happy customer who has been using this product for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from illinois
Verified Purchase:Yes
have used this product for many years- good product
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jim 24
from Wisconsin
Verified Purchase:Yes
I have used this software for several years now. It works very well however my regret is that the price keeps jumping up.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: RJR 2024
Verified Purchase:Yes
Used a competing product for the last five years, thought I’d try H&R in 2024 as I experienced some issues with “Brand T” in the prior two tax years. Your product was intuitive and simple to use, a great product!
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock