Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,529 Reviews)
Rating breakdown 116,529 reviews
5 Stars
78,643
4 Stars
20,901
3 Stars
7,048
2 Stars
3,870
1 Star
6,067
84%of customers recommend this product.
(
33,259 out of
39,383)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Repeat customer, easy to install, import data and use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from maine
Verified Purchase:Yes
First year out of 20 I had trouble filing.Got rejected 7 times. Had to call HR Block, 1st time ever, and we fixed it together.
Second problem this year was when I imported prior year return, the prior year return was somehow funked up and had '22 info. This was carried over to '24. I had to research 2023 return to see what was actually filed and luckily my State return which I file separately from HRBlock, verified my paper copies of filed return. The saved file from 2023 was corrupted and I manually had to change carryover info ie: residential energy credit and AGI.
Second problem this year was when I imported prior year return, the prior year return was somehow funked up and had '22 info. This was carried over to '24. I had to research 2023 return to see what was actually filed and luckily my State return which I file separately from HRBlock, verified my paper copies of filed return. The saved file from 2023 was corrupted and I manually had to change carryover info ie: residential energy credit and AGI.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for providing feedback about your recent visit. We're sorry to hear that we did not meet your expectations during your time with us. Your satisfaction is important to us, and we would appreciate the opportunity to address any issues you encountered. Please reach out to our support team at 1-800-472-5625 so we can assist you further and improve our service.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York State
Verified Purchase:Yes
Very good software that updates when necessary. My only beef is they charge more for an additional state than I paid for the original package— which included five federal efiles and one state package.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: SAWE
Verified Purchase:Yes
I have used H&R Block since the beginning. It's easy to import last years return and working with the information is pretty straightforward. The free Fed filing is a plus
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grand Rapids area
Verified Purchase:Yes
I’ve used the H&R tax software over 10 years. I intend to continue using it.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 2024 Tax Prep
from Virginia
Verified Purchase:Yes
I bought this in November and it did the job well as usual. Just wish H & R Block would offer returning customer their best price up front instead of waiting for sales.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Myers, Florida
Verified Purchase:Yes
Used it for years, very easy to prepare and file a return
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kokomo, In
Verified Purchase:Yes
I have used H & R Block federal & state for last 4 years. Easy to use with great support if needed!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock