Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,529 Reviews)
Rating breakdown 116,529 reviews
5 Stars
78,643
4 Stars
20,901
3 Stars
7,048
2 Stars
3,870
1 Star
6,067
84%of customers recommend this product.
(
33,259 out of
39,383)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
We've been using the H&R Block deluxe software for many years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us and that our team was helpful in assisting you. We value your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: WEB927
from Grand Rapids, MI
Verified Purchase:Yes
I appreciate the fact thatHRB doesn’t play silly games with prices. Intuit has a very confusing and frustrating fee structure. Last year I prepared my own fed and state returns and mailed them in. My refunds took longer and the prep time was much longer. HRB was fast.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FestivalTed
from Buckeye, AZ
Verified Purchase:Yes
I’ve been using HRBlock tax software for years. Plan to continue to do so.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tax guy 72
from Philadelphia, PA
Verified Purchase:Yes
It works. Just wish some things are easier to find.
Pros: Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: 74andmore
from Central Ohio
Verified Purchase:Yes
Makes filing taxes a whole lot easier. I have been using HRBlock for years and they never disappoint.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RNS RT
Verified Purchase:Yes
I've been using H&R Block software for many years. It's easy to use, navigate and allows me to quickly complete my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Anderson SC
Verified Purchase:Yes
Not real happy. Instructions for handling Required Minimum Withdrawal from IRAs and subsequent Qualifying Charitable Donations are very poor.
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DrJay2234fu
from Chicago
Verified Purchase:Yes
Works well. Some forms leave something to be desired. (E.g. estimated tax penalty). Frustrating that you don’t get free state efile when you buy state software
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock