Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,529 Reviews)
Rating breakdown 116,529 reviews
5 Stars
78,643
4 Stars
20,901
3 Stars
7,048
2 Stars
3,870
1 Star
6,067
84%of customers recommend this product.
(
33,259 out of
39,383)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: edard25
from Arizona
Verified Purchase:Yes
I like this software and have been using it for many years. It always gets the job done.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Blockmaster
from Caseyvill, Illinois
Verified Purchase:Yes
I have used this software for many years and I have always been happy with the results
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Greensboro NC
Verified Purchase:Yes
This is the second year that I have used HRB software. I have found the federal and state modules easy to use and greatly appreciate the many clarifications and the accuracy review. I was able to finish my tax returns and file in a few hours.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Manteno, I’ll
Verified Purchase:Yes
A good program to work with, but last year some of my tax information got out to a company That should not have had it.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
Thank you for your feedback! We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Logan, UT
Verified Purchase:Yes
This is the BEST tax program I've ever used! It simply guides you through the screens you need to fill out. It even checks to make sure it's all entered correctly!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Navigating for support is difficult at best
on February 15, 2025
Posted by: CKPR
Verified Purchase:Yes
I am very frustrated with the product and support. Trying to find someone to talk to is certainly not easy to navigate.
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: wbierley53
from Birmingham, AL
Verified Purchase:Yes
I had an error come up when verifying my state of Alabama tax return. The H&R tech team worked with me and provided the solution I needed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us and that our team was helpful in assisting you. We value your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: SKMHR
Verified Purchase:Yes
The program is very straightforward and their backing is excellent.
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock