Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,529 Reviews)
Rating breakdown 116,529 reviews
5 Stars
78,643
4 Stars
20,901
3 Stars
7,048
2 Stars
3,870
1 Star
6,067
84%of customers recommend this product.
(
33,259 out of
39,383)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Bob 30
Verified Purchase:Yes
Live in a no-income tax state and shouldn’t have to pay for that option. Advertisement showed that option until I got to pick one on the menu, had to pay more! The program itself was easy to use due to the fact that I had only two entries, W2 and IRA contribution. It is also good in that gives feedback on where the filing is in the process.
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: Jerry CG
from Newport, OR.
Verified Purchase:Yes
I'm 90 Y.O. and get confused easily, however, I e-filed both Federal & State shortly after downloading H&R block software. Expecting refunds in a few weeks. I like your tax program
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Amanuenys
from New Jersey
Verified Purchase:Yes
I highly recommend this software and have been using it for over 10 years. Although I was a former H&R Block preparer for 10 years and understood the program, I am certain that others with less tax knowledge would be able to navigate with confidence. HRB taught me a lot about tax preparation and I was able to teach the preparer course for 3 years. I also took the Enrolled Agent course and passed the exam on the first try. I am very grateful to HRB for adding this experience to my life.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I really enjoy using the program to prepare taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Smooth process despite federal changes. Highly recommend H&R Block tax software for 90% of the people I know.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Why
Verified Purchase:Yes
I have been using H & R Block software for years and have always been a quality product the only thing is the price I lucked out on the price this year so keep it up.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Mike202402
from Baltimore, MD area
Verified Purchase:Yes
It's alright. Better than doing without. I could have used more help with the check of the State Form. I put in more than an allowed deduction and the software did not flag that.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Sam8591
from Florida
Verified Purchase:Yes
I didn't remember my check boxes from last year in some instances. It would be nice if there ware a shadow box showing which boxes were checked. Same goes for amounts entered on each line.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock