Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: GregBob
Verified Purchase:Yes
Graphics overlay on first screen. Can't navigate to last entry screen of you back out. After 15+ years using H&R, I'll be switching to TurboTax next year.
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: pbg2025
from Stratford, CT
Verified Purchase:Yes
The software was easy to use except for two situations. I had been trying a long time to find out how to enter the estimated taxes that I paid to the state without success. Finally online someone said that it was not entered in the state section, but in the federal section and I found it. Then I tried to compute next years estimated taxes to pay to the state. No luck. The system kept saying the software was not ready yet.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: e704
Verified Purchase:Yes
been using this software for 10 years have had no problems
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rog61
from Hatfield PA
Verified Purchase:Yes
While the program worked fine for filing, II think I have what I will describe as a residual problem: I used the program to download information from our investment company and since that download, I have been unable to sign-in with that company to access our accounts I am notifying them of this issue as well.
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ooltewah, TN
Verified Purchase:Yes
I have had problems with H & R Block but so far I have been able to get help to resolve the problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
OK product. It always seems incomplete. Constant and multiple warnings about IRS forms not supported, or waiting for an update. In past years, warnings appear even well after tax season ends.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CurtS
from Highlands Ranch, CO
Verified Purchase:Yes
I have been usisng the H&R Block tax program for ten years. It works well on my Mac, and I have had no serious software issues, except for a small problem with updating the federal and state program. I was able to fix the problem through the FAQ trouble shooter. I especially like the eFile feature. It is intuitive and provides quick feedback.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Not an adequate program
from KCMO area
Verified Purchase:Yes
So many ways to free file that I'm sorry I bought this. Still unable to get this to let a QCD be claimed on an inherited IRA although the IRS allows it.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock