Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,043 Reviews)
Rating breakdown 116,043 reviews
5 Stars
78,309
4 Stars
20,807
3 Stars
7,016
2 Stars
3,853
1 Star
6,058
84%of customers recommend this product.
(
32,933 out of
39,033)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from portland or
Verified Purchase:Yes
It e filed my federal and state taxes successfully. Imported about half the information from last year's successfully.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DRS2
from Ocala fl
Verified Purchase:Yes
I bought my program early for discount . Have used this service for years with great ease and accuracy. Highly recommend.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Calif.
Verified Purchase:Yes
We have been using this program for at least several years and it is easy to use and we can understand what we are doing. We especially like the donations values for donated items. We already got our refunds back from the Feds and the State.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Hello Rik and Mag, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: edard25
from Arizona
Verified Purchase:Yes
I like this software and have been using it for many years. It always gets the job done.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Manteno, I’ll
Verified Purchase:Yes
A good program to work with, but last year some of my tax information got out to a company That should not have had it.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
Thank you for your feedback! We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Navigating for support is difficult at best
on February 15, 2025
Posted by: CKPR
Verified Purchase:Yes
I am very frustrated with the product and support. Trying to find someone to talk to is certainly not easy to navigate.
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SKMHR
Verified Purchase:Yes
The program is very straightforward and their backing is excellent.
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WEB927
from Grand Rapids, MI
Verified Purchase:Yes
I appreciate the fact thatHRB doesn’t play silly games with prices. Intuit has a very confusing and frustrating fee structure. Last year I prepared my own fed and state returns and mailed them in. My refunds took longer and the prep time was much longer. HRB was fast.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (82,283) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
6,876 out of
7,510)
Value
4.5