It is getting a bit pricey. Next year I will shop around before purchasing any software
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The HR software kept showing an error message for social security benefits although I didn’t list it as earnings due to pension offset. I finally had to delete the form but error messages still continued. This was not a problem last year. I was able to download hr software without a problem this year .
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I'm 90 Y.O. and get confused easily, however, I e-filed both Federal & State shortly after downloading H&R block software. Expecting refunds in a few weeks. I like your tax program
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I didn't remember my check boxes from last year in some instances. It would be nice if there ware a shadow box showing which boxes were checked. Same goes for amounts entered on each line.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.