I use H&R Block software program every year to do my taxes and the taxes of a few family members. The program makes it very easy to do simple income taxes, plus I used it one year when I had an inheritance, and was pretty easy then, too. It leads you through everything you need to do, and you don’t need to be an accountant to figure it out.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Many years of using the software and quality this year is the lowest. Completes the tax return but misses a critical aspect or two such as calculating penalties when none are due and based on the same programming cannot calculate estimated tax for the following year.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I used it for year but this year the edible would not work and I got no explanation from the error messages and live support was mot available. Had to file on paper which was incredibly frustrating,
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.