Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,127 Reviews)
Rating breakdown 116,127 reviews
5 Stars
78,374
4 Stars
20,818
3 Stars
7,020
2 Stars
3,857
1 Star
6,058
84%of customers recommend this product.
(
32,989 out of
39,091)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Retired99
from Covington,Ky
Verified Purchase:Yes
I have used H&R Block tax preparation software for many years. This may be the last. My concern is that the price for the software seems to be increasing dramatically every year.I am not sure what the justification is for the price increases. There are no CDs or mailings.your advertisements and delivery of the product are all done electronically. If you do not decrease your prices , you will lose many of your formerly loyal customers.
Pros: Easy to prepare
Value
2
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Billups
from Conway, SC
Verified Purchase:Yes
Step by step. Very comprehensive but simple to use.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rachel I
from South Carolina
Verified Purchase:Yes
Easy to use; very helpful in figuring out what to file!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Larry4
Verified Purchase:Yes
I have been using H & R Block’s software for several years, and this year has been my best experience.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orange County,CA
Verified Purchase:Yes
Have been using the H&R Block program for the last six years and never had any hiccups or problems
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CWIL93
from Lewisburg, KY
Verified Purchase:Yes
A good system for federal taxes but not for state. This year seemed to be fine so far, but last year when we filed it said we were supposed to get 4000 back in state from where we built a house and we only received 400. When we called IRS they said sometimes the systems aren't correct... so we were just out the money we were expecting to help catch us up on bills.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Irishpiper
from ILLINOIS
Verified Purchase:Yes
I find this product to be simple, filled with helps, information and accurate. I now will be going to a simpler version next year as my returns have become mostly routine.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver CO
Verified Purchase:Yes
Overall good experience. Needs to be clearer questions concerning RMD and QCD.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock