Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(115,875 Reviews)
Rating breakdown 115,875 reviews
5 Stars
78,186
4 Stars
20,778
3 Stars
7,008
2 Stars
3,847
1 Star
6,056
84%of customers recommend this product.
(
32,823 out of
38,917)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
I have used H&R block software for 6 or 7 years, its is easy to use(most of the time!!!)...
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Craig7
from Westminster, Md
Verified Purchase:Yes
I've used this software for a while now. I find it easy to understand and very easy to use. If I have any questions, there are tools and information there to assist me.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: john1000
from Michigan
Verified Purchase:Yes
Been using H&R for 3 years and is easy to use and navigate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vancouver, WA
Verified Purchase:Yes
I have been using H&R Block Tax software for at least the last 10 years and I am completely satisfied with the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chichi5527
Verified Purchase:Yes
Got a good price on newegg, been using it for years, so makes it easy
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Fed Great but KY State Govt Pensions NOT GOOD
on February 14, 2025
Posted by: Paul158
from Somerset, KY
Verified Purchase:Yes
Fed Deluxe is wonderful - five stars, but Kentucky State is a two star
Kentucky State is not so good. When you get to Govt Pensions and retirements it only asks for one entry. I have military and civil service. You should be asking me in the interview if I need to add a second Govt retirement in this section. I figured out to go to the Schedule P for Kentucky and manually add the second. Lots of fooling around to figure this out --- including the dropdown menu asking if I want to override. NOT USER FRIENDLY FOR GOVT RETIREMENTS AND PENSIONS! ! ! ! !
Kentucky State is not so good. When you get to Govt Pensions and retirements it only asks for one entry. I have military and civil service. You should be asking me in the interview if I need to add a second Govt retirement in this section. I figured out to go to the Schedule P for Kentucky and manually add the second. Lots of fooling around to figure this out --- including the dropdown menu asking if I want to override. NOT USER FRIENDLY FOR GOVT RETIREMENTS AND PENSIONS! ! ! ! !
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Garden Grove, CA
Verified Purchase:Yes
Have used this product for years. Simple to use with importing prior year info.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Everything worked great like it usually does getting our refund fast thank you
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock