I find this product to be simple, filled with helps, information and accurate. I now will be going to a simpler version next year as my returns have become mostly routine.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The program worked well. I did have a problem trying to electronically file the state return but otherwise went smoothly and I was able to work up an amended return as I got one 1099 late
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
As always, the program is so easy to use and intuitive.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Like the program and the way it carries forward information from year to year. State e-filing is too expensive. For the second year in a row, automatic importing of 1099 forms from Fidelity did not work - major problem with the software.
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.