I have felt comfortable with H&R Block and have used them for the last 5 years. One thing that was a little confusing to me this year was the term "rollover." It seems to have had one meaning for my investor services and another within the program, and it wasn't totally clear what the intention was. A few more descriptive words would have saved me a bit of time.
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
The writing is too small!!! Most of the topics are explained well.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.