Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(115,875 Reviews)
Rating breakdown 115,875 reviews
5 Stars
78,186
4 Stars
20,778
3 Stars
7,008
2 Stars
3,847
1 Star
6,056
84%of customers recommend this product.
(
32,823 out of
38,917)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Fresno Ca
Verified Purchase:Yes
The program was easy to use. Also there were easy access when I had a question
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nebraska
Verified Purchase:Yes
Nothing fancy about this program but it gets the job done. And it does not try to get you to upgrade to a more expensive program. No ads either. I have been using this for several years after switching from TurboTax. It did cost more this year but still cheaper than competitors.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lars61
Verified Purchase:Yes
I switched from turbo tax 3 years ago and have been very happy with the ease of use. My wife recently retired so that kind of scared me but it was a breeze with H&R Block.
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Law88
from California
Verified Purchase:Yes
I have used H&R Block software for more than 10 years and had never counter any issues except this year software while trying to submit for my returns and the software glitched out and twice on me the same day. I had to way the next day to call in to get the issues resolved but the rep. has not idea how to fix it so I tried to submit again on my end and this time it went through fine. I had no idea what the issues were.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Moose1973
from Medway Ohio
Verified Purchase:Yes
I feel that i have been film flam they persuaded me that i had to update my deluxe program to a premium program so i could file a straight 1040 ez with no deductions taken accept standard deduction. I also called the store because i have never done my taxes before and they said just buy the program and do it yourself and take a chance that you can get it done wright
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Louis Missouri
Verified Purchase:Yes
Worked well for Federal but not too good for state. It didn't use the state worksheet for Long Term Care insurance. The interview had instructions that my premiums were not deductible but by using the worksheet in the official state paper form, I saved lots of money.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I have been using your software for about 10 years or so. I think it is very easy to use and accurate. However, there is one area you could improve. The reporting of one's RMD is confusing. I would like it to ask how much are you required to withdraw and how much did you withdraw. To me the way you have it is very confusing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I like the program overall and have used it for several decades now. My only complaint is that when I do my Colorado state return Tax Cut doesn't carry over the charitable deductions I entered on my Federal return. Otherwise it works GREAT!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock