Thought I would not have to buy but when tried to enter w2 that had no state or local taxes had to buy program which I thought included a free state program fooled me
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I was uncertain whether H&R Block software would be able to navigate NJ rules for my pension, but with the interview they took me right to the correct information. I'm confident that my taxes were filed correctly, a great relief.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!