Been using this for at least 5 years. Easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, February 13, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
NOT ENOUGH SPACW TO SAY WHAT I THINK. WHO CAN I CALL ABOUT AN IRS PROBLEM WITH MY RETURN LAST YEAR AND THIS YEAR.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, February 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I purchased this in January for doing last years taxes. The program is very easy to follow, and gets me the biggest refund. The price is lower than its main competition, and I like it better. I have been using this for over 10 years now and I see no reason to ever change.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, February 13, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I bought this in 2024 and the purchase experience was no fun. The webpage creator made no attempt to let us know purchase was accomplished so re submitting was charged twice by my credit card. The program itself was used in 2023 also however all of the financial institutions that we use did not repopulate the 2024 return & had to be entered them manually along with our retirement and employment data.The banks etc. do not appear when I searched for them in the download data section either. The only successful thing I was able to do was my 401k data that large institution was listed. It did remember my AGI number fortunately so that was a nice surprise all in all the GUI screens are not as good as TurboTax which I left due to their insisting on keeping my return data also. DO NOT do that or I will have to use another program. As a victim of identity theft it's none of their or anyone else's business.
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.