Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,043 Reviews)
Rating breakdown 116,043 reviews
5 Stars
78,309
4 Stars
20,807
3 Stars
7,016
2 Stars
3,853
1 Star
6,058
84%of customers recommend this product.
(
32,933 out of
39,033)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I've been using the H&R Block Deluxe software for about ten years and I would generally say it is a good value. It's a little weak on specific clergy issues such as housing allowances from 403b plans and there are some places where the instructions refer you to IRS publications or to consult your tax preparer. I use the software specifically because I don't want to pay a tax advisor or try to understand IRS terminology. 2024 will probably be my last year to use H&R Block software since I'm done with Windows this year and moving to Linux. Unfortunately there is no H&R Block software for Linux. I'm hoping to use the IRS direct file online program.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: mst73
from Highland, CA
Verified Purchase:Yes
Bought this program due to cost over Turbotax.
One issure. Could not readily see how to move to the next task.
Discovered the green box. Box should be labeled.
One issure. Could not readily see how to move to the next task.
Discovered the green box. Box should be labeled.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Powell, Ohio
Verified Purchase:Yes
Have used this product for years and have been completely satisfied. Easy to use. Prior years information is carried over, which saved time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Dakota
Verified Purchase:Yes
Have used this program for many years and really like it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Confused 80 year old
from Thornton Colorado
Verified Purchase:Yes
Waste of my money. Over my head. Still making mistakes. First time ever failed.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The software still included school district Luverne that no longer has a school.
Pros: Easy to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
A few flaws
on February 13, 2025
Posted by: DLM45
I have used this software before and it did my federal return this year very well. I had to paper file my state return and the instructions were not as easy to follow as the e-file instructions.
I had a hard time finding all the correct directions for filing the state return.
I had a hard time finding all the correct directions for filing the state return.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: jaysherwood123
from Boston, MA
Verified Purchase:Yes
Overall the product does exactly what it did year after year, walking me through the areas, no significant improvements. However this year it also failed. That is my e-file has been rejected, and the report back is "already submitted". I'm sure that is not the reason but there is no way to resolve this short of calling someone. Very disappointing and will not likely use in the future...
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock