Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,043 Reviews)
Rating breakdown 116,043 reviews
5 Stars
78,309
4 Stars
20,807
3 Stars
7,016
2 Stars
3,853
1 Star
6,058
84%of customers recommend this product.
(
32,933 out of
39,033)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Rosey75
Verified Purchase:Yes
Instructions were easy to follow and the screens flowed seamlessly. I like how the previous year’s data is refreshed which makes it easy to inadvertently miss a form or payment. I did not itemize as the standard deduction was better for us so I can’t speak to that subset of questions. I have previously volunteered as an AARP tax aide and I find this software is more user friendly.
Response from HRBlockBy Corrina, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SeymourB
from Us
Verified Purchase:Yes
Super easy to use and offers the support of H&R Block to advise if needed.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Silver fox 2024
from Dayton Ohio
Verified Purchase:Yes
H$R Block has been my "go to" for years. However, with the major price increase this year and the new 60 day rule added, I doubl it it will be my choice next year
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: springmanor
from Ossining, NY
Verified Purchase:Yes
easy to use, explains the issues very well.We have a pretty common tax situation, with mortgage, interest, some stock, ut no exceptional issues. So most things don't apply to us. The software mentions "most common" a lot, which helps, but we still have to read all those exceptions only to find out they don't apply.
Filing was super simple.
Filing was super simple.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using this for years and I really like it. Its ease of use is what really makes it stand out. The instructions are clear and easy to follow, and I have (luckily) never had an audit issue. Thanks for a great product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mgillca35
from Greenfield, IN
Verified Purchase:Yes
All was fine until I needed to make a correction during the review process. Older versions would be able to take me directly to the error area for correction. This version made it very difficult to make a correction. There was no "take me there" process.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jdjax
from Jacksonville FL
Verified Purchase:Yes
I’ve been buying and using this software for many years. It’s still a good value however the prices were up significantly this year from prior years. That was very noticeable. Also it seemed to want me to enter social security income simply because of my age and kept flagging it as an “issue”. I wasn’t able to remove that issue despite my attempts to do so even though I don’t get social security yet. Otherwise good package and very useful.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Lovesdogs
from Kansas City, MO
Verified Purchase:Yes
I have been using H&R tax software for years. It is great at walking me through everything I need to consider regarding my taxes. Any questions the answer is right there, I really love how it pulls in previous years data,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock