I leave the ease with which I can go from year to year doing my income taxes and not having to reenter all of my information. I have not had any problems with accuracy, and I feel that the questions about my entered data and form completion are good ways to help me stay out of trouble. Thanks.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
As a retired railroad worker I use 1099rrb and 1099r forms. But your program doesn't guide me correctly through the process.
Cons: Time consuming
Value
2
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used this program (including it's predecessor - Tax Cut) since 1990. It is consistently intuitive and easy to use. The accuracy is such that I have never been audited at either Federal or State levels.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Easy to download and install. Very user friendly and thorough. Used this product for years and very confident and satisfied with results. Filing process was a snap, have not had any issues. Will continue to use,
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The software makes it very easy to compile your taxes, and I love that it passes data from the Federal Return to the State version. This year I was transitioning from the Windows version to the Mac version. Very glad I had saved copies of my previous returns in the cloud, rather than only on my former laptop which is dead. When you stay on the same computing platform the transition from year to year is even easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!