After using this program for years, I found that the 2024 was much more diddicult to follow and use. Much more difficult to find answers and clean up
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’m good with the product. The only issue I have is all the emails and mailings advertise a higher price than I am willing to pay, so I always have to go somewhere else to purchase the product. Why not offer good prices for past customers? Seems simple.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 12, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.