Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(115,875 Reviews)
Rating breakdown 115,875 reviews
5 Stars
78,186
4 Stars
20,778
3 Stars
7,008
2 Stars
3,847
1 Star
6,056
84%of customers recommend this product.
(
32,823 out of
38,917)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from maryland
Verified Purchase:Yes
My daughter bought the sortware and has been doing hers and my taxes with ease.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Great Falls, MT
Verified Purchase:Yes
I have been ising HR Block for several years now and I am pleasrd with the App.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northern Neck, VA
Verified Purchase:Yes
The font is too small for my old eyes, and does not appear to be adjustable. Meanwhile there is a LOT of wasted space on the screens.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: pingle0413
from West Virginia
Verified Purchase:Yes
I have used HR Block for several years and have been pleased. My beef this year is that I could not file my State tax electronically because it does not support a West Virginia tax change that allows us to deduct the property tax paid on our vehicles. The "Tip" in that section simply says this change will not be supported this year. Talking to other in my office, this is not the case with other tax preparation services. So I had to use snail mail when I thought I was paying for the convenience of E filing.
Cons: Hard to import documents
Value
3
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Charlie091
from charlotte nc
Verified Purchase:Yes
Great layout of software. I like the importing of data from previous year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Binghamton, NY
Verified Purchase:Yes
Been using your software for years. This year was easy and complete as usual.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I will use H and R Block home filing method again
on February 12, 2025
Posted by: 04261944
from Calif
Verified Purchase:Yes
I bought my program on line. It was easy to down load, pay for on line and file my tax returns after completing them. Cost was reasonable for both the program and filing my State taxes. The tax filing was accepted within minutes of filing each. Very satisfied with the program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 12, 2025
We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Have used their software for years. Generally pleased. The cost of an extra state is too high though. Disappointed that the tax planning and estimated taxes section was not available when I did my taxes on February 8th. It said to come back later.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock