Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(115,768 Reviews)
Rating breakdown 115,768 reviews
5 Stars
78,111
4 Stars
20,759
3 Stars
7,001
2 Stars
3,844
1 Star
6,053
84%of customers recommend this product.
(
32,750 out of
38,839)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5
easy to complete, just answer the questions.
on February 11, 2025
Posted by: piperdog
Verified Purchase:Yes
Had a little trouble downloading program and had to get help from my daughter but finally got it. was simple to do but we don't itemize any longer so it was simple to do both federal and State returns. thanks
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
handled all items I needed to , Foreign tax credit, home sale and itemized deductions
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Too many questions that did not apply to me.
on February 11, 2025
Posted by: Lenyachap
from Florida
Verified Purchase:Yes
It took too long to get through all the screens asking for special situations that did not apply to me.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from LA, CA
Verified Purchase:Yes
My father has been doing my taxes for many years using your product. He seems to be pleased with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Suzie Que
Verified Purchase:Yes
Easy to download. Had some challenges in finding the updates this year. (Might be my fault, however.) Some explanations of credits are confusing to me but maybe because I don’t qualify so language is unfamiliar.
Easy to file & complete the state form.
Got federal acceptance within hours of sending and state within 24 hours.
Easy to file & complete the state form.
Got federal acceptance within hours of sending and state within 24 hours.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairfield, CA
Verified Purchase:Yes
The software is clear and helpful. The extra fee for filing my state return when I'm finished continues to surprise me each year.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mta78
from Connecticut
Verified Purchase:Yes
Bèen using this product for decades. It usually delivers as advertised. It could be more efficient.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Maddog2020
Verified Purchase:Yes
I have been usinf H&R Block software for years; and keep coming back. Quick and easy to use and guides you through every step. I used their S/W when I was able to itemize and had rental property with no issues. Will continue to use.
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock