I have been using the H&R Block Deluxe software since 2017 and find it easy to prepare and file my tax returns. Being able to import data from last year's return and tax documents is a very nice feature and minimizes any mistakes that can be made when entering the data manually.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've been using this software for years and it's never let me down. Easy to use and I've never been audited. Focusses on what the IRS needs and wants to know and eliminates information and questions that are not relevant to my current living situation. Best of all, as a senior citizen, it helps give me confidence and the capability to continue to live with independence.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
This version did not seem to import all the information from the prior year. It also imported the WRONG AGI which took a long time to figure out how to change.
Cons: Hard to import documents
Value
3
Response from HRBlockBy Kira, Social Media Team, February 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Overall, pleased with the program, fairly straight forward instructions, but "where's my refund" was a bit confusing.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Install, Easy to Use
on February 11, 2025
Posted by: Martooon1955
from Mpls, MN
Starting with the installation process, both federal and state installed with no problems, and periodic updates installed themselves flawlessly. The software was easy to use and instilled confidence when doing so. I am a repeat customer, and will continue to be a customer.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!