Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,043 Reviews)
Rating breakdown 116,043 reviews
5 Stars
78,309
4 Stars
20,807
3 Stars
7,016
2 Stars
3,853
1 Star
6,058
84%of customers recommend this product.
(
32,933 out of
39,033)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Auburn Hills, Michigan
Verified Purchase:Yes
The efficiency and ease of this product is just great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
As good as ever - we’ve used it for years and years.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mountain Home, ID
Verified Purchase:Yes
The one thing you need to change is the part where I'm ready to Efile and it checks for updates. This should be done earlier in the process so I don't have to redo many of the final entries. This ticks me off every time I use this program.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GlocksRock
from Buffalo, WY
Verified Purchase:Yes
Been using it for years and hasn’t failed me yet. The help section could be a bit better but that’s what Google is for.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob8888
Verified Purchase:Yes
I have been using this software for over 10 years. I love the ease of use it provides!
Response from HRBlockBy Amy, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jdb12
from Arlington. Tx
Verified Purchase:Yes
Very good. Slight confusion on where certain investment transactions would show.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Buggy year after year on Apple Silicon Mac’s
on February 11, 2025
Posted by: MatrixRoland
from Thornton, CO
Verified Purchase:Yes
The Mac version continues to be buggy every year on Apple Silicon Mac’s. It crashes on launch almost every time it’s opened. Also, the updates never install by themselves from within the software and I’m forced to find the update dmg files on my Mac and manually run them outside of the H&R Block software to get them to install. When I got to the section to download the State program, it didn’t recognize I had purchased the H&R Deluxe with State and made me buy the State program. Then it never downloaded the state program. I had to call their support to get the charge removed and get a direct download link from them. Their support at least was very helpful.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, February 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: nimwin
Verified Purchase:Yes
Have been using for several years and have experienced no serious problems
Response from HRBlockBy Amy, Social Media Team, February 11, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock