Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(116,043 Reviews)
Open Ratings Snapshot
Rating breakdown 116,043 reviews
5 Stars
78,309
4 Stars
20,807
3 Stars
7,016
2 Stars
3,853
1 Star
6,058
84%of customers recommend this product. 
(
32,933 out of 39,033
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4 out of 5
4
Save features and the go too function
on February 11, 2025
Posted by: Pook405
Verified Purchase:Yes
Have used for a number of years. This year better than last but some questions could be worded better.
Response from HRBlockBy AndreaSocial Media TeamFebruary 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Waiting 5 to 10 days to get last year cost.
on February 11, 2025
Posted by: Got to mail it in
from Huber heights ohio
Verified Purchase:Yes
I BROUGHT IT LAST WEEK, SEND MY TAXES IN FRIDAY, WAS RETURNED BECAUSE AGI AND LAST YEAR PASSWORD , WAS NOT ON WORK SHEET
WAS CHARGED TWICE FOR SENDING IT IN.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy KiraSocial Media TeamFebruary 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 11, 2025
Posted by: Kenpaul542
Verified Purchase:Yes
Been using your software for about 20 years- very pleased
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy BrittanySocial Media DepartmentFebruary 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Trusted tax software
on February 11, 2025
Posted by: Fffff
from North Carolina
Verified Purchase:Yes
I have used this software for many years and appreciate how easy it makes preparation of my Federal and State taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CarinnaSocial Media TeamFebruary 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use
on February 11, 2025
Posted by: Jim Charles
from Philly, Pa
Verified Purchase:Yes
Software has been very easy to navigate. Been using this for last 10 years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy CarinnaSocial Media TeamFebruary 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
State issue
on February 11, 2025
Posted by: BG2534
from co
Verified Purchase:Yes
I submitted my fed. and st. return, agi was wrong so fed. was rejected . made correction , return accepted state remains pending after 5 days doesn't seem to be able to advance. don't have any direction as how to correct state.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamFebruary 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features!
on February 11, 2025
Posted by: Anonymous
from Myrtle Beach, SC
Verified Purchase:Yes
I have been using this product for many years now. I love that it guides me through each category and pulls from the previous year’s return. I am always confident that my taxes are complete and accurate with H&R Block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CarinnaSocial Media TeamFebruary 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Better than dealing with humans
on February 11, 2025
Posted by: DanForFairTax
from Kentucky
Verified Purchase:Yes
If a person can read and comprehend, doing your own taxes with H&R Block software is easier than working with a "tax professional", many of whom are not. You can take your time. Work on it when you can. Go back and check your work. It is much better than trusting a stranger to allegedly work in your best interest.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CarinnaSocial Media TeamFebruary 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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