Have used for a number of years. This year better than last but some questions could be worded better.
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I BROUGHT IT LAST WEEK, SEND MY TAXES IN FRIDAY, WAS RETURNED BECAUSE AGI AND LAST YEAR PASSWORD , WAS NOT ON WORK SHEET WAS CHARGED TWICE FOR SENDING IT IN.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, February 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I submitted my fed. and st. return, agi was wrong so fed. was rejected . made correction , return accepted state remains pending after 5 days doesn't seem to be able to advance. don't have any direction as how to correct state.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have been using this product for many years now. I love that it guides me through each category and pulls from the previous year’s return. I am always confident that my taxes are complete and accurate with H&R Block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
If a person can read and comprehend, doing your own taxes with H&R Block software is easier than working with a "tax professional", many of whom are not. You can take your time. Work on it when you can. Go back and check your work. It is much better than trusting a stranger to allegedly work in your best interest.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!