Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(115,768 Reviews)
Rating breakdown 115,768 reviews
5 Stars
78,111
4 Stars
20,759
3 Stars
7,001
2 Stars
3,844
1 Star
6,053
84%of customers recommend this product.
(
32,750 out of
38,839)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: EF47
from Mount Sinai, NY
Verified Purchase:Yes
The program guides you step by step through the tax return.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Billty
Verified Purchase:Yes
A former Turbo Tax customer I've been using HR Block Tax Software for the past 14 years. The main reason is because the program is easy to use, thorough, and the HR Block name exudes confidence.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rchaffer
Verified Purchase:Yes
Software continues to be good, BUT....this year's software would not let me download the state form. It kept saying that my internet connection was down.....It wasn't. Finally i found a phone number to a live person, who helped me to get the form. I forgot her name, but she really knew her stuff.
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Save problems
on February 10, 2025
Posted by: Anonymous
from Howell MI
I have always used HRB to do my taxes. This year I was unable to save my return. I put it in 4 times each time when I saved it It erased all I finally sent it then printed it then saved it and again it erased????
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ringgild, GA
Verified Purchase:Yes
I have been using H&R software for 5 years and have found it to be very intuitive. I import from previous years and save an enormous amount of time.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to look up solutions to problems that you may
on February 10, 2025
Posted by: Anonymous
from NC
Verified Purchase:Yes
Been using H &R Block for over 10 years, and I think its the best tax filing system out there
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Federal software is fine, price is competitive
on February 10, 2025
Posted by: Effordboy
Verified Purchase:Yes
I was perfectly happy with the federal software but I couldn’t get the CT state software to give me a result that matched what the official CT DRS online filing told me was due, even though I provided identical input to both. I don’t know if it’s not up-to-date yet but this was a definite concern.
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
A good program to use. It is user friendly and asks all the questions needed to complete the tax form.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock