Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(115,875 Reviews)
Rating breakdown 115,875 reviews
5 Stars
78,186
4 Stars
20,778
3 Stars
7,008
2 Stars
3,847
1 Star
6,056
84%of customers recommend this product.
(
32,823 out of
38,917)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from MA
Verified Purchase:Yes
Have used H & R Block for many years! Easy to use!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HRB rocks
from Tucson, AZ
Verified Purchase:Yes
I place my trust in your accuracy and attention to detail regarding any changes made to this program. So far, I'm very impressed with how user friendly it is~ Thank you!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: horiz
from sarasota fl
Verified Purchase:Yes
this is over 1/2 dozen years everything is fine.
this year I could not verify that my QCD of 6000 was subtracted from taxable
Pros: Easy to prepare
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from san diego
Verified Purchase:Yes
Not better than any other product on the market. Thought I was going to be able to do my simple return via the IRS, but ended up having to purchase the program because I had more than one investment account.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 17432873
Verified Purchase:Yes
I’ve been using H & R Block tax software for the past seven years and this year everything went smoother than previous years, can’t explain why. Fed & State accepted within 20 minutes of filling.
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Luke79
from Florida
Verified Purchase:Yes
I've used H&R Block tax software for 20 or so years now. Simple to use. Walks you through everything you need to do. Never had an issue with any Federal or State filing. It will make your life simpler.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Smarter validation checks need better explanations
on February 10, 2025
Posted by: standard deductions filer
Verified Purchase:Yes
A generally good interview and filing system. Its downside is the validation and accuracy checks will take you to forms where null data is hard to understand, and the form itself may be unnecessary artifact of deductions calculus not needed for standard deductions.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: the burning bush
from Tulsa
Verified Purchase:Yes
the only problem i had was getting verified as to who i was. I am over 80 yrs old and am not as computer savvy as the younger users that understand digital language.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for your feedback! Your voice is heard, and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock