The software calculates accurately and is pretty detailed. But the user interface is dated, catering more to accountants than DIYers. The interview process is also burdened with rare and unlikely questions and considerations. The interview should focus on more real everyday circumstances with the option to explore exceptions in more depth on the side.
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Great product except for not supporting AZ form 523 " foster care charity tax credit" Fairly common tax credit had to print and file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
i have been using the h&r tax software for years. works great
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I've used this software for over 10 years and have never been disappointed. It's so easy to use, imports data for me so I don't have to worry about entering the wrong figures or information. Makes doing taxes worry free.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
more people should use this program. It is easier than you think. Taxes are not complicated.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I have used this software for many years and will continue to do so.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I have been using his product and its' predecessor for probably 30 years. It has met my needs until this year when it no longer provided the easy ability to input dividends from Treasury obligations when divident information is downloaded from the source. I will have to look at TurboTax next year.
Pros: Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.