I was disappoinee with some of the instructions, specifically the RMD portion of the return. I was also disappointed with "Help" both online and by phone. I finally went to the IRS Publication and resolved my issue.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Quick and thorough software
on February 9, 2025
Posted by: KFGCgolfer
from Valdosta, GA.
I’ve been using H&R Tax software since the he late 90’s and have experienced only one year when the updates were not available in a timely manner.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Overall. I think your product goes a good job. There are feaiures that turbo Tax has that I didn't find in your tax software. 1. Feature to review and compare entries by category (income, deductions, taxes, charity) for current tax year next to entries you made the previous tax year. 2. Turbo Tax attaches your State Tax Return to your Federal Tax Return automatically. H&R Block requires the client to figure out how to generate a Tax Return pdf file and attach it to your Tax Return. I don't recall seeing a Help Button for those not familiar with using the Print Feature to designate creating a pdf file. 3. In general, more Help Buttons as you working through the varioys categories you are making entries to.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.