Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,043 Reviews)
Rating breakdown 116,043 reviews
5 Stars
78,309
4 Stars
20,807
3 Stars
7,016
2 Stars
3,853
1 Star
6,058
84%of customers recommend this product.
(
32,933 out of
39,033)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: wasting print ink
Verified Purchase:Yes
Been using your tax program for a number of years and you still haven't fixed the print program. I wanted to print JUST the 1040 for my records and the program still printed 6 pages of useless information. Next year I will be looking for an alternative tax program.
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Crooked 125
Verified Purchase:Yes
Unhappy with charging extra to E file state. Looking elseware next year.
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pinckney, mi.
Verified Purchase:Yes
Been using this system for years and its been working great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from pa
Verified Purchase:Yes
been using it for years but it is getting too expensive
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: fafeeast
from colorado
Verified Purchase:Yes
you charge me to e file with the state of colorado and i can do it for free online
last year I am buying your program
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Geno 2
Verified Purchase:Yes
I’m a long time user and after a rocky start you never fail to do a good job.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cape Cod Ma
Verified Purchase:Yes
I downloaded the sw and the very next day I filed both the Federal and State returns.
It could not have been any easier!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GFLKqcn
from Red Wing, MN
Verified Purchase:Yes
I bought on line I've used a lot of other years. This time I'm having trouble with one part of the Nicholas does not have a business I can not delete it, when zero it all out then toke away all the W 2
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock