Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,043 Reviews)
Rating breakdown 116,043 reviews
5 Stars
78,309
4 Stars
20,807
3 Stars
7,016
2 Stars
3,853
1 Star
6,058
84%of customers recommend this product.
(
32,933 out of
39,033)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Mad4me
from Springfield OR
Verified Purchase:Yes
The software was confusing in a lot of areas not as user friendly as Turbo tax
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RF56
Verified Purchase:Yes
I found navigating to center areas was challenging
Pros: Fast
Value
4
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: User 11
Verified Purchase:Yes
I have used this product for a number of years now and it is easy to use and very functional.
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Greg Coffee
Verified Purchase:Yes
Easy to use and the interview process is a breeze.
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: lyndag
Verified Purchase:Yes
I have used HR Block software for more years than I can remember. I tried a couple of other brands but found them difficult to maneuver and I was sometimes unsure of their instructions. HR Block is written so even a novice can understand and access help with just a click. My tax situation has become more complicated over the years but your program has covered all of my concerns and made my filing much simpler, not to mention it is very affordable. Thank you HR Block.
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CoastieKarl
from Alabama
Verified Purchase:Yes
I have been using H&R Block tax software for many years. The 2024 version is the absolute worst software. Difficult to understand, no explanations, no links to regulations. I'll explore other options for 2025.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from kansas city, mo
Verified Purchase:Yes
One thing I would like is to go right to standard deduction inst4ead of having to input items. I know that standard is for me.
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
good software, Tiny font API
on February 9, 2025
Posted by: JMWs
Meshed well with last year's return, got my W-2 from employer as soon as my return launched.
My problem was with the size of the fonts used, typically 8-point or smaller in pop-up boxes. As a septagenarian, I could not read the screens without help, and could not figure a way to rasterize the screens to be readable.
Hey: Section 508, ADA guys
My problem was with the size of the fonts used, typically 8-point or smaller in pop-up boxes. As a septagenarian, I could not read the screens without help, and could not figure a way to rasterize the screens to be readable.
Hey: Section 508, ADA guys
1
Pros: Easy to prepare, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
Thank you for your feedback! Your voice is heard, and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock