Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,043 Reviews)
Rating breakdown 116,043 reviews
5 Stars
78,309
4 Stars
20,807
3 Stars
7,016
2 Stars
3,853
1 Star
6,058
84%of customers recommend this product.
(
32,933 out of
39,033)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: KL 70
from FL
Verified Purchase:Yes
Second year of H&R and no serious complaints. I got lost a couple times with different forms that needed to be filed, but after a bit of searching it all worked out as it should.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Seems much easier to use than previous years.
on February 8, 2025
Posted by: Bruce3221
from Sedro-Woolley, Wa.
Bought this last Fall when they made their usual offer. Had trouble getting it to transmit my return. Turned out I downloaded as soon as the program was ready and the first update wouldn't install properly. Had to remove program and reinstall. The replacement download incorporated the troublesome update and worked just as it should.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Muffin2024
from Montana
Verified Purchase:Yes
This is the first time I've used tax software, and I will continue to use it. Up until now, I have been doing the taxes with the forms provided by federal and state agencies. This entails using as many as 5 or 6 additional forms, and maybe getting things right. This year I just had to put the information into the software once, and it did all the extra work for me. The total time it took me from when I started to download the software until I got the message that IRS accepted my return was about 3 hours. No more15 to 20 hours on my taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Problems correcting data fields
on February 8, 2025
Posted by: Gpop
from Texas
I found it difficult to correct software generated data based on my entries. I was finally able to file but I’ll wait and see if irs rejects filing
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tim _S_912
from Nebraska
Verified Purchase:Yes
The questions on 1099Rs need to be improved. They are not very intuitive. I am only 64 and do not need to withdraw any funds from my 401k yet. The program still had me answer these questions
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
First and second downloads didn't work
on February 8, 2025
Posted by: micehawk
from Salem, OR
The first copy of the software (Mac) would not update, and HRB sent another copy. (This happened last year as well.) But the second copy wouldn't install the state version of the software without double charging me. I had to get a third copy that finally worked.
Pros: Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Liam40
from California
Verified Purchase:Yes
I have been using your software for years and it continues to improve.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Di25
Verified Purchase:Yes
I have used this software for many years and am familiar with it. It meets my needs for filing my taxes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock