Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(115,875 Reviews)
Rating breakdown 115,875 reviews
5 Stars
78,186
4 Stars
20,778
3 Stars
7,008
2 Stars
3,847
1 Star
6,056
84%of customers recommend this product.
(
32,823 out of
38,917)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Excellent tax prep software. I have never had an issue with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Best tool
from Chicagoland
Verified Purchase:Yes
I’ve used for years. Easy and accurate is how I describe it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rrbill
from Jersey Shore
Verified Purchase:Yes
The program works well. There is one defect in the state ( NJ) program. Railroad Retirement is NEVER taxed by any state, federal law. The older HRBlock programs knew this, recently in past years it shows as a fully taxable item on the state form. If someone does not know better ( example a new preparer...) clients will be improperly assessed taxes at the state level.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Rupe
from Kentucky
Verified Purchase:Yes
I have been with H&R Block tax software for some 30 years and will continue for as many years as I have left. Loading the prior year's information into the current year is one of the biggest advantages as compared to the free software out there today. There is a lot of data that is pre-loaded from last year that I don't have to look up or type in. A real time-saver. Plus, I like "Take me to...". I can easily move around the program to whatever topic I want, but also move sequentially through the program, beginning to end, before I submit my return.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, February 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
The title emphasizes the depth of the program.
on February 8, 2025
Posted by: dbaily2085
from Blaine, Wa
Verified Purchase:Yes
I have used H&R Block tax program for several years. I fine the ease of rolling over previous years date quite helpful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Unhappy but not suprised
from NY
Verified Purchase:Yes
Works, BUT very light weight navigation options!
Am an IT script developer with 40 years of governmental and public success. This does not even approach allowing the user to monitor their progress. Provided only @' Must continue going on the path, we will get to that later (at OUR convenience)'.
Really frustrating and insufficient at the price paid for reused code charged as new and improved.
Am an IT script developer with 40 years of governmental and public success. This does not even approach allowing the user to monitor their progress. Provided only @' Must continue going on the path, we will get to that later (at OUR convenience)'.
Really frustrating and insufficient at the price paid for reused code charged as new and improved.
Cons: Hard to prepare
Value
2
Response from HRBlockBy Carinna, Social Media Team, February 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: reels
from Los Angeles, CA
Verified Purchase:Yes
It's OK. It gets the job done.
The UI doesn't scale so on higher resolution displays, you may squint a bit.
I wish it had the option to allow me to just take standard deductions and not have to answer far too many questions that do not apply.
The UI doesn't scale so on higher resolution displays, you may squint a bit.
I wish it had the option to allow me to just take standard deductions and not have to answer far too many questions that do not apply.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Carinna, Social Media Team, February 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Harp 75
from Pittsburgh,pa
Verified Purchase:Yes
I have never had a problem with the software over the past 10 years. Recently, I received my federal refund in 7 days by using the efile feature.
Great software!!!
Great software!!!
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock