I really like this program, but one thing really annoys me. Why walk me through pages of deductions that don't apply to me when I already know I'm taking the standard deduction. Give me the choice up front. If I'm not sure whether or not to itemize, I can go through the labyrinth of potential deductions. But when I already know I'm not even close to using itemization, don't waste my time.
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
The help instructions are very very to navigate. Not clear at all how to resolve issues.
Response from HRBlockBy Carinna, Social Media Team, February 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Been using this program for a few years and it is easier to get through the whole thing then the competitors. I have tested using both programs and the refund amount is the same, but H&R block is easier to use. So its a lot better for the forms I need.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!