Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,025 Reviews)
Rating breakdown 120,025 reviews
5 Stars
81,002
4 Stars
21,589
3 Stars
7,296
2 Stars
3,969
1 Star
6,169
85%of customers recommend this product.
(
35,486 out of
41,831)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Helpful tool
on February 18, 2019
Posted by: dennis609
from Palmetto, FL
I have used TaxCut for many years and almost always find it easy and fun to use. The only thing with which I have an issue is that it doesn't really have a "close" feature in the MAC version. I manage to store it and recall it but would enjoy the addition of this little features. I always recommend this application.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great
on February 18, 2019
Posted by: HRBlockTaxes2018
Great product will use again recommend this over TurboTax
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Awful
on February 18, 2019
Posted by: Linz13
Awful software did not give me the best option for itemizing now I have to do an amendment
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Some provisions of the new tax law were not clear.
on February 18, 2019
Posted by: Friend XQRZ
from Boston, Ma
I was disappointed that the software was not fully updated to deal with the changes generated by the tax reform act. An example: the old mileage calculations were still active and part of the interview. After much searching, I learned that the mileage deduction had been disallowed except for a few occupations. That fact should have been prominently stated at the beginning of data entry without requiring all of the entry under the old calculation only to find that it did not provide a tax reduction.
Also, my e-file was again rejected by the IRS due to the fact that the 2017 AGI of my spouse did not match what the IRS had on file. I never reported an AGI for my spouse in 2017; the joint AGI of 2017 was provided by the software and it did agree with what was reported to the IRS in 2017. However, the rejection could not be reversed. This is a continually recurring problem with my e-filings. For a number of consecutive years, the IRS has rejected them forcing me to submit my return on paper every year.
Also, my e-file was again rejected by the IRS due to the fact that the 2017 AGI of my spouse did not match what the IRS had on file. I never reported an AGI for my spouse in 2017; the joint AGI of 2017 was provided by the software and it did agree with what was reported to the IRS in 2017. However, the rejection could not be reversed. This is a continually recurring problem with my e-filings. For a number of consecutive years, the IRS has rejected them forcing me to submit my return on paper every year.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and a Good Value
on February 18, 2019
Posted by: AP46
from Corpus Christi, TX
Installed it using the CD I received from HRB in the mail. The program is straight forward . It met my needs and was a good value.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Bad features does not connect to current account
on February 18, 2019
Posted by: CJ unhappy
Not happy this year didn't connect to online accou t and cant get statue from efile
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Problems, problems, problems.
on February 18, 2019
Posted by: Hoppin disappointed
from Lost in the desert, Arizona
I purchased this product online, had difficulty getting it to download, but finally was able to find and access/download the program. I filled out each field carefully checking to be sure all information was accurate. I submitted the information to the IRS and my filing was rejected. I went through the process to check the accuracy of the information demanded by the IRS and resubmitted the filing again and was rejected the second time. Now I have to go through a lot of problems trying to figure out what to do, who to talk with, and how to make the filing acceptable to the IRS so I can get my refund.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Made 2 mistakes in my return
on February 19, 2019
Posted by: Joshmo
from MI
Miscalculated taxable portion of my contributary pension. Failed to enter a long term capital gain on sale of etf. Very disappointed.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock