Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(115,444 Reviews)
Rating breakdown 115,444 reviews
5 Stars
77,869
4 Stars
20,702
3 Stars
6,989
2 Stars
3,838
1 Star
6,046
84%of customers recommend this product.
(
32,538 out of
38,615)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: dad298
from PA
Verified Purchase:Yes
Easy to you, if you don't understand something, there is help available
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
Been using H&R since it was TAX CUT & only sold to accountants. I was doing computer repairs for accountant and had to learn Tax Cut program to verify that computer was repaired!!!
Accountant passed the year H&R was released to regular folks.
Accountant passed the year H&R was released to regular folks.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Not happy15
from Md
Verified Purchase:Yes
For the past 2 years I have had issues when updating the software and have had to call and the state did not give me 1 free filing
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seminole FL
Verified Purchase:Yes
I've used H&R Block software for years. Never h any problems. This year was the quickest yet. After 4 days my bank said my funds were available. Didn't get to check my refund status on the IRS website. Extremely pleased.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: what will you except
Verified Purchase:Yes
bought the deluxe w/ state, and still had to pay extra to do my state. Feels like a rip off to me.
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Make sure the interview process is understandable
on February 7, 2025
Posted by: what is this bull crap
from I am right here
Verified Purchase:Yes
I bought a Copy in December - I am glad I did - already filed 02/02/25
Pros: Easy to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Been using the download version for years. I had no issues. Easy to use and follow through the returns.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Steve H W
Verified Purchase:Yes
I use it every year and it's always easy and accurate.
Response from HRBlockBy Asiya, Social Media Department, February 7, 2025
Dear Steve, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock