Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,025 Reviews)
Rating breakdown 120,025 reviews
5 Stars
81,002
4 Stars
21,589
3 Stars
7,296
2 Stars
3,969
1 Star
6,169
85%of customers recommend this product.
(
35,486 out of
41,831)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4
self-explanatory
on February 18, 2019
Posted by: davis32
from Crossville, TN
Product was good, as usual, but I could not find a way to undo a mistake I had made. Therefore, I had a do another return (without the mistake!). Should have
an easier way to access data.
an easier way to access data.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Worst H & R Block Software Ever
on February 18, 2019
Posted by: Not Ready when purchases
from ROANOKE, VA
Bought in November 2018 for 2019. 2018 Edition is the worst ever. Calculations changes from one days to the next. Software is hard to find, Links to save copy of return DO NOT WORK. UPDATES TO STATE NON EXISTANT
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
It handles all my needs
on February 18, 2019
Posted by: Steve8400
from NJ
I've been using this program for over a decade. I'm very familiar with the program and I find it easy and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Deluxe was a breeze to use!
on February 18, 2019
Posted by: KelHdz
from Miami, FL
I would recommend this product for people who want to file on their own. Very user-friendly. The phone assistance took a little while though.. everything else was great!
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible experience
on February 18, 2019
Posted by: Eel49
from PA
I am 69 years old and have done many tax returns and used many tax programs including yours. This has truly been a nightmare. The program would only occasionally update. As I a
was using the program it would lose some but not all of my data on different pages. I spent close to three days to finish my return and when I sent it in for the first time in my life it was rejected. My return was a simple one and This was truly horrible
was using the program it would lose some but not all of my data on different pages. I spent close to three days to finish my return and when I sent it in for the first time in my life it was rejected. My return was a simple one and This was truly horrible
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Too hard to find things
on February 18, 2019
Posted by: Terrapin71
from SW Florida
The tax code is outrageously complex, so I understand it may be hard to write software to complete it, but H&R could be a lot clearer. Where do I enter my IRAs? Could find the form (8606), but won't let me enter any data there at all. And, the program can't seem to deal with the fact my wife has an IRA, too. Program has no problem with some complex issues, then can't tell you where to find IRA.
Pros: Maximizes refund, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Always Reliable!!!
on February 18, 2019
Posted by: Mick406
from Bowling Green, KY
I have used this program year after year. I hope you don't change the way it is laid out and/or formatted because I've got it so well memorized I can danged near use it blindfolded. One thing I wish H&R Block would do is help make using Depreciation a little more helpful, like telling you "you can't do that!" or "you used 200% declining balance last year . . . you can't switch now to 200% declining balance. While working on the new tax form, the program may select 200% on its own, and if I go back and check last year's, I will see that I used 150%. A lot of going back and forth. I think it should just carry it over to the next year and then you would know if you were purposefully changing the status. Not all of us are skilled in this one area, and I've been doing taxes for over 50 years. Anything to help make depreciation a more accurate process would be appreciated.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good product with a few exceptions
on February 18, 2019
Posted by: BCGS
from New Jersey
I like the product, but there are a few improvements I'd like t see. Printing should create a .pdf right away instead of forcing you to load a special app to be able to print parts of the return. without the app you are forced to print everything. there is a bug in the program for those who have a refund from the state of property taxes. the refund is put in "Other income" and taxable at the federal level, but is also put into "Other income" and taxable at the state level. when you try to manually override to fix the problem, the program will not allow you to e-file the state return.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock