i sent in my return SUNDAY to the state of CT and they said it wasn't received by them.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, February 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I purchased HR Block tax program last week and was VERY disappointed how much they raised their prices for the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
The software makes completing the return and filing easy; we've used it for years. This year, the software said I had made an HSA contribution or excess contribution in 2023, which was not the case. I haven't had an HSA for years. It took quite a bit of time to correct the bug. Also, it's annoying to have to pay for filing state returns, having already purchased the software.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.