Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(115,875 Reviews)
Rating breakdown 115,875 reviews
5 Stars
78,186
4 Stars
20,778
3 Stars
7,008
2 Stars
3,847
1 Star
6,056
84%of customers recommend this product.
(
32,823 out of
38,917)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I have used H&R block for ten years.I find it easy to use.The only drawback is paying extra for E filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florence OR
Verified Purchase:Yes
Been using TaxCut for over 20 years. Fast, accurate. Highly recommended
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Continuous IRS rejection. Had to mail return.
on February 6, 2025
Posted by: carol071954
from Minnesota
Verified Purchase:Yes
Could not file online due to a continuous IRS rejection. The pin required to file online did not match any IRS record. Last year it was a 6-digit pin, which did not fit in a 5-digit box this year. I tried to delete it, but your software would not let me send without entering a 5-digit pin number. A total waste of money. I had to mail my return. Going back to Turbo Tax next year.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Carinna, Social Media Team, February 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DM 17
from Clermont FL
Verified Purchase:Yes
I was overcharged more than double for this year’s software. I had been on auto renewal for years, but not after this ! Great way to lose long time customers! I want my auto renewal cancelled!!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Carinna, Social Media Team, February 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use; Catches all qualifying deductions.
on February 6, 2025
Posted by: Anonymous
from Mt Washington KY
Verified Purchase:Yes
Easy to use; return was submitted quickly. Except for Required withdrawals from qualified plans. I hope I handled this correctly.
Value
5
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 2024 Mistake
from Portland, Oregon
Verified Purchase:Yes
I regret trying H&R tax software. It's overly complicated and slow to update. I recommend TurboTax as the superior of the two.
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Carinna, Social Media Team, February 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: smokechaser
from crystal river, dl
Verified Purchase:Yes
I have used other tax software, this was simple to install and use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rand84
Verified Purchase:Yes
I have been using this program for over 15 years, never had an issue.
Response from HRBlockBy Eva, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock