Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(115,875 Reviews)
Open Ratings Snapshot
Rating breakdown 115,875 reviews
5 Stars
78,186
4 Stars
20,778
3 Stars
7,008
2 Stars
3,847
1 Star
6,056
84%of customers recommend this product. 
(
32,823 out of 38,917
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Great Software
on February 6, 2025
Posted by: Chris 87
Verified Purchase:Yes
I brought this software a few weeks ago and is very happy with the rezults.
Response from HRBlockBy CorrinaSocial Media TeamFebruary 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The price is right
on February 6, 2025
Posted by: Enr1
from Rural South Carolina
Verified Purchase:Yes
I love the way you’re guided through the process and your ability to pause from time to time without losing your place.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamFebruary 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product and easy to use.
on February 6, 2025
Posted by: jag9193
Verified Purchase:Yes
Have used H&R Block for several years and always very satisfied with it. Both this year and last year I had energy tax credits and it was very easy to use the software to obtain the refunds.
Response from HRBlockBy SeanSocial Media TeamFebruary 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not worth it
on February 6, 2025
Posted by: dan1895
Verified Purchase:Yes
Not worth paying for. I tried doing my wife's taxes I gave up after 4 hours,I used freetaxusa.com and I was done in an hour for both Fed and State ,and both were free. I did mine with h&r and filed but I cannot go back and look at final return .used PA.gov for free for state return
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy TraSocial Media DepartmentFebruary 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Will use it again next year
on February 6, 2025
Posted by: JerryC123
from Paso Robles CA.
Verified Purchase:Yes
Was ok except for the part about Req. Min. Distribution. I think I got it right but a bit more explanation would have been nice. PLUS, the price was nice - compared to Turbo Tax.
Pros: Easy to prepare, Easy to import documents, Fast
Response from HRBlockBy EvaSocial Media TeamFebruary 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Esay to use
on February 6, 2025
Posted by: Anonymous
from Niagara Falls, NY
Verified Purchase:Yes
I love this system. It guides you through your return with step by step questions and makes it easy to file.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Average Now
on February 6, 2025
Posted by: You Really Did This
Verified Purchase:Yes
Going to a separate website sitting outside of the program to pay federal taxes owed is not liked at all. Incorporate the ability to pay federal taxes owed into the app itself'
Response from HRBlockBy TraSocial Media DepartmentFebruary 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use,
on February 6, 2025
Posted by: Kirby Mom
from Myrtle Beach
Verified Purchase:Yes
Have used this program for the past 5 years, love the ease of the program and the audits at the ends for errors or other discrepancies that would create issues with filling.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SeanSocial Media TeamFebruary 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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