Have used H&R Block for several years and always very satisfied with it. Both this year and last year I had energy tax credits and it was very easy to use the software to obtain the refunds.
Response from HRBlockBy Sean, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Not worth paying for. I tried doing my wife's taxes I gave up after 4 hours,I used freetaxusa.com and I was done in an hour for both Fed and State ,and both were free. I did mine with h&r and filed but I cannot go back and look at final return .used PA.gov for free for state return
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, February 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Was ok except for the part about Req. Min. Distribution. I think I got it right but a bit more explanation would have been nice. PLUS, the price was nice - compared to Turbo Tax.
Pros: Easy to prepare, Easy to import documents, Fast
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Going to a separate website sitting outside of the program to pay federal taxes owed is not liked at all. Incorporate the ability to pay federal taxes owed into the app itself'
Response from HRBlockBy Tra, Social Media Department, February 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have used this program for the past 5 years, love the ease of the program and the audits at the ends for errors or other discrepancies that would create issues with filling.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!