Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(113,949 Reviews)
Open Ratings Snapshot
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product. 
(
31,550 out of 37,548
)
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Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
1 out of 5
1
Hard to install
on February 1, 2019
Posted by: ruddemack
from IN
The H&R Block Deluxe + State CD was very hard to install, it took over 4 hours of trying, it finally loaded, and customer service never answers when you need help.
Pros: Easy to prepare
Cons: Hard to fix issues, Hard to install
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
2018 Deluxe
on February 1, 2019
Posted by: Back breaker
from Wi
This product was as good as its always has been in the past. I don't have to worry about my math. The question are easy to understand which makes it easier for me to get it done properly and save me time.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 6, 2019
Posted by: Drop
from Maryland
Love it, it was so easy to use. Instructions were easy to follow. Would use this again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Works OK, but MANY frustrations
on March 13, 2019
Posted by: JakeDenver
from Denver, CO
Appears to work OK. E-filed Fed and State OK. BUT...
It obnoxiously prompts to up-sell and profit gouge at every opportunity.
Display will not adapt to Windows 10 Recommended screen resolution. Have to constantly switch back and forth when opening product.
Most screens will NOT allow COPY (CTL-C) function. Extremely frustrating.
I've used tax prep software every year since available under DOS. This is my worst experience.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Federal and State
on March 29, 2019
Posted by: Windsor86
from Kentucky
I have used this in the past, but this year - the return that was printed had omissions in completing state forms. I had to re-do and complete the forms that were left un-filled and it changed my tax liability...... A big problem!!!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple and Thorough
on April 3, 2019
Posted by: Stockerjo
from New York
I haven't found anything better. But it should include a state return for planning.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Needs work
on April 6, 2019
Posted by: An actual person
from ca
TWO ISSUES: use of legal or accounting terms, example what was my tax liability. What does liability mean. 2 clocks later it said form XYZ, line ##. Item 2 data verification, I got stuck in an endless loop at that point due to ca tax penalty.
THE POINT OF THE SOFTWARE is to simply my task not create need for tutorials and research
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Poorly documentation
on October 14, 2019
Posted by: dyslexic 23
from Wilmington DE
This software was so poorly documented that it took three days to figure out exactly what information it was seeking for each question
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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