Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
5
Great Program
on April 11, 2017
Posted by: LarryUll
from Parker, CO, United States
Marital status:Married
Easy to complete and quite thorough. Hate to pay taxes but this makes the process more bearable.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good for price, GA Retirement advice is misleading
on April 11, 2017
Posted by: P2Day
from Prosper, TX, United States
Marital status:Married
I have been using H&R Block's tax program (Deluxe) with no problem for years. It is a great value, because it gets the job done at a reasonable price. The only problem I have had so far that I can remember is for tax year 2016. I had to file a GA return, because I moved to Texas in 2015, worked for my GA employer remotely from Texas from Jan - March 2016 and then retired effective April 1, 2016. The advice given by H&R Block Deluxe GA on what part of my retirement income as a non-resident for all of 2016 was taxable by Georgia was at best misleading and not at all helpful. In the hope that H&R Block will correct the instructions, I am going into detail below.
What made the matter confusing was that the H&R Block GA program instructions said:
What made the matter confusing was that the H&R Block GA program instructions said:
Pension and Annuity income is taxable in Georgia only if:
* It is deferred compensation (Ex. 401(k) distributions)
* It was earned working in Georgia in a prior year.
* The prior year's income is more than smaller of $5,000 or 5% of the total 2016 income from all sources.
* It is deferred compensation (Ex. 401(k) distributions)
* It was earned working in Georgia in a prior year.
* The prior year's income is more than smaller of $5,000 or 5% of the total 2016 income from all sources.
Then the program just threw it all on me and said: You reported $x of taxable pensions and annuities on your federal return. How much of this amount is taxable in GA?
All the above conditions are true for me. The instructions thus seem to imply that my retirement income from my 401(k) and traditional IRA are taxable by GA and I owe big bucks.
However, I eventually found U.S. PUBLIC LAW 104–95—JAN. 10, 1996: "No State may impose an income tax on any retirement income of an individual who is not a resident or domiciliary of such State (as determined under the laws of such State)."
As a non-resident of GA for all of 2016 I think that says my 2016 retirement income is not taxable by GA, so all I have to do is answer "0" when the H&R Block Ga tax program asks me how much is taxable.
On re-reading the instructions I see that the conditions are *necessary* conditions, not *sufficient* conditions for tax-ability.
It would be helpful for H&R Block to rewrite the instructions to be more clear and take into account U.S. PUBLIC LAW 104–95—JAN. 10, 1996.
It would be helpful for H&R Block to rewrite the instructions to be more clear and take into account U.S. PUBLIC LAW 104–95—JAN. 10, 1996.
Pros: Easy to install, Easy to fix issues, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
No form 8911
on April 11, 2017
Posted by: DoingTaxes
from San Jose, CA, United States
Overall good software but I subtracted one star this year because Form 8911 is not supported. There is no excuse for that in this day and age when so many people install EV charging stations in their homes for which the IRS offers a tax credit. I am not sure how H&R can promise the maximum refund when they don't even include support for a relatively simple form that provides a substantial and relatively common tax credit. Other than that, it worked well for me - as it has in past years.
Cons: Doesn't maximize refund, Hard to fix issues
Pros: Easy to install, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
State Tax caution
on April 10, 2017
Posted by: State of Hard knocks
Marital status:Married
Be careful to e-file your State & Federal TOGETHER...
If you get in a rush & file Fed separately, you'll need to print/snail mail the state.
If you get in a rush & file Fed separately, you'll need to print/snail mail the state.
Otherwise, no issues...
Cons: Time consuming
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Awesome Sauce
on April 10, 2017
Posted by: Me18
from Southern AZ
Marital status:Married
Simple, plain english, easy to use. You'll love it
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Less help then in years past
on April 10, 2017
Posted by: Why is nickname required
from Mass
Marital status:Married
There where not as many links or explanations of questions.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Review of 2016 tax return preparation.
on April 10, 2017
Posted by: Txuser
from Pearland, TX, United States
Marital status:Married
Have used HRB for returns for many years. Easy to understand, easy to complete. Online submittal completes the easy tax return prep process. Explanations throughout available,(probably more than needed for someone that has done a few years of returns.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Homeowners/Investors-- makes selecting easy
on April 10, 2017
Posted by: Al39
from Michigan, United States
Marital status:Single
Works well but I have a minor complaint- I ran out of space for listing my charitable contributions. I did the same thing last year and didn't get to claim them all then either. The software should allow additional space- if and as needed.
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock