Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(116,043 Reviews)
Rating breakdown 116,043 reviews
5 Stars
78,309
4 Stars
20,807
3 Stars
7,016
2 Stars
3,853
1 Star
6,058
84%of customers recommend this product.
(
32,933 out of
39,033)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
1
It lost my data after electronic filing
on February 5, 2025
Posted by: Brcordoodle
from Charlotte, nc
It lost my data after electronic filing. After seeing confirmation that my returns were accepted, I moved the database to a more secure file storage location. After moving the file, all the data is still there, but it thinks I did not file the return so I can no longer see the status.
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jay Bird1
from Albany, MN
Verified Purchase:Yes
Unable to electronically file Minnesota State income tax return. Suspect it has something to do with attaching CRP to the return for the new rental refund included with the income tax refund.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Five cases in one software, very impressive!
on February 5, 2025
Posted by: Andy Dm
Verified Purchase:Yes
I use the software for almost 20 years and never had a problem neither with it nor with IRS.
Simple step by step instructions and very good result at the end.
Recommend.
Simple step by step instructions and very good result at the end.
Recommend.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: austexred
from Mojave Desert
Verified Purchase:Yes
2/5/25 - Today we received direct deposits of federal and state refunds for TY 2024!!! It was so easy to get through the process and the H&R program gives you confidence you’ve covered all the bases.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Robert 37
from Gonzales LA
Verified Purchase:Yes
I had no issues with the downloading of my software through the use of it and electronically filing my taxes. Been using it for years. There have been a few years with the bugs during use but this year went exceptionally smooth.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Klm816
Verified Purchase:Yes
Have used for several years and like prepopulating features
Response from HRBlockBy Sean, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Vince57
Verified Purchase:Yes
Software does the job. Although the help is not great and I always run into glitches in the software that make using it a headache. More often than not, I end up going to the IRS website to get clarification on an item. Quicken is much better. Importing financial data from investments is hit or miss at best and I end up entering manually. The only reason I use H&R block is the price. It does save me time over manually doing taxes.
Pros: Fast
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Carinna, Social Media Team, February 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Purple Heart
from Pa
Verified Purchase:Yes
Been using this program for years. Love that it imports last years info a for fast Tax return
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock