After years of 5-star experiences, I am VERY disappointed with the inability to print a Colorado State return while still being able to file it electronically.
Value
3
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Navigating the forms leaves a lot to be desired. Found it frustrating that when jumping to a specific form I couldn’t easily return to where I left off. Also, repetitive in answering the same questions when doing so, even though the data was already populated. Very pleased with the thoroughness of the product though.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 6, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!