Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(114,591 Reviews)
Rating breakdown 114,591 reviews
5 Stars
77,256
4 Stars
20,552
3 Stars
6,941
2 Stars
3,818
1 Star
6,024
84%of customers recommend this product.
(
31,970 out of
38,001)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Rochester, NY
Verified Purchase:Yes
Been buying this product for many years always a great easy yo use product
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxreturnguy
from NJ
Verified Purchase:Yes
Not one problem every year i use your program. I recomended it to my co-workers as well.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Grandyhart
Verified Purchase:Yes
I buy it every year. It is not free but it saves me time and I expect it to be accurate.
Response from HRBlockBy Amy, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RSurb59
from Phoenix AZ
Verified Purchase:Yes
Navigating the forms leaves a lot to be desired. Found it frustrating that when jumping to a specific form I couldn’t easily return to where I left off. Also, repetitive in answering the same questions when doing so, even though the data was already populated. Very pleased with the thoroughness of the product though.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 6, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
It lost my data after electronic filing
on February 5, 2025
Posted by: Brcordoodle
from Charlotte, nc
It lost my data after electronic filing. After seeing confirmation that my returns were accepted, I moved the database to a more secure file storage location. After moving the file, all the data is still there, but it thinks I did not file the return so I can no longer see the status.
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (81,826) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
6,589 out of
7,214)
Value
4.5