your instructions on medical dementia care are not good or complete4
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I buy this every year from 2010 to now. It's the best!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Problems every year
on February 5, 2025
Posted by: Bevieboo
from Boston MA
Every year I have had issues with this program. This year I am getting a message that my amended return was successful but your program says the amended return was rejected.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to prepare
Value
1
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Great Tax Software and support ,I have been using over 15 to 20 years a few bumps not many at all t?hat time! Easy install without very much trouble checker does very good job for your file time.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The H&R Block Deluxe tax software is easy to follow and intuitive as you answer the questions and fill in the blanks it makes recommendations. It makes preparing taxes each year super easy. I have used H&R Block Deluxe for at least the past 10 - 15 years. Each year it refers back to last years file and brings the necessary information forward. I would highly recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!