Software is excellent. Why wasn’t the first state filing free?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 5, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Not always clear instruction. No experience with other programs to compare.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
Value
2
Response from HRBlockBy Tra, Social Media Department, February 5, 2025
Thank you for your rating. We value your opinion and want to make sure your experience meets your expectations. Please reach out to our support team at 1-800-472-5625 so we can assist you further.
Straight forward interview process for completion of tax data. It helps to have the previous year information to assist in the 1099R entries since the income sources from year to year generally remain the same. The data entries and summaries provide confidence in the data accuracy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I bought your program to do my deceased mother in law taxes and there was only 1 social security check and I keep getting a data error that I can’t get past. Why
Response from HRBlockBy Tra, Social Media Department, February 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've been using the software for a while and without problems. This was the first year I contacted you for help and was satisfied with the assistance I received. Great call and help the person helping me.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!