Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(114,448 Reviews)
Rating breakdown 114,448 reviews
5 Stars
77,151
4 Stars
20,531
3 Stars
6,931
2 Stars
3,815
1 Star
6,020
84%of customers recommend this product.
(
31,879 out of
37,899)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Dewbo
Verified Purchase:Yes
Used this program for over 30 years to do my own taxes. Never had any problems. Plan to continue using it.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LHGrandma
Verified Purchase:Yes
I have been using this program for many years and have confidence in doing my taxes myself.
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: up start
Verified Purchase:Yes
The software would not let me import Vanguard data even though Vanguard provided an ID which was supposed to allow this. Finally, I added the data manually. H and R's "help" program was of no help. Next year I plan to try another tax software/
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, February 5, 2025
Thank you for taking the time to provide feedback about your recent experience. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Posted by: Bandit 1959
from Central Penna
Verified Purchase:Yes
Simple. Very fast this year since I had last year's taxes on the laptop yet.
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rosan
from Mesa Arizona
Verified Purchase:Yes
I have used this software for a few years now and this is the first time I’ve have the problem of completing the return and it won’t allow me to as it says the vehicle expence form has to be updated by irs what does that even mean
Value
2
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Product has been used for over 20 years and is always easy to use and gives great results.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RCO83
from Cornville, AZ
Verified Purchase:Yes
I've been using H & R Block tax programs for a quarter of a century. I'll be using them until I croak.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: fs81
from Southern California
Verified Purchase:Yes
I have used the H&R Block software to do my federal and state taxes for more than three years. The process has been thorough and as simple as the tax system allows, and I have normally been able to complete it within a day. The reasonable cost of the software has been worth it, making preparing my returns many times easier than preparing the returns myself by hand, and gives me the confidence of being sure that no necessary data has been missed.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock