Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(114,332 Reviews)
Rating breakdown 114,332 reviews
5 Stars
77,067
4 Stars
20,513
3 Stars
6,924
2 Stars
3,814
1 Star
6,014
84%of customers recommend this product.
(
31,804 out of
37,819)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: up start
Verified Purchase:Yes
The software would not let me import Vanguard data even though Vanguard provided an ID which was supposed to allow this. Finally, I added the data manually. H and R's "help" program was of no help. Next year I plan to try another tax software/
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, February 5, 2025
Thank you for taking the time to provide feedback about your recent experience. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Posted by: Bandit 1959
from Central Penna
Verified Purchase:Yes
Simple. Very fast this year since I had last year's taxes on the laptop yet.
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rosan
from Mesa Arizona
Verified Purchase:Yes
I have used this software for a few years now and this is the first time I’ve have the problem of completing the return and it won’t allow me to as it says the vehicle expence form has to be updated by irs what does that even mean
Value
2
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Product has been used for over 20 years and is always easy to use and gives great results.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ash007
from Orofino, Idaho
Verified Purchase:Yes
I purchased this program offline after filling my taxes last year from 2022 and trying to e-file them but there was an error that occurred so you gave me a 50% discount to purchase this year's deluxe + state tax program. So everything worked out wonderfully and I'm very pleased with my entire experience and appreciated the discount to make things right with the e-filing not going through!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (81,759) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
6,548 out of
7,170)
Value
4.5